PLATFORM · ACTION PLANS & SLAS
Action Plans & SLAs.
Structured remediation tracking with SLA enforcement that ensures findings get fixed on time.
Why it matters
Built for the way modern teams actually work.
SLA enforcement
Define severity-based SLAs and automatically escalate when deadlines approach or breach.
Owner assignment
Route action items to the right team with clear ownership and accountability.
Progress tracking
Visual progress indicators showing remediation status across all open findings.
Verification loops
Automated re-assessment confirms fixes are effective before closing action items.
Capabilities
Everything action plans & slas delivers.
A purpose-built toolkit for teams running compliance at the scale of modern infrastructure.
Default auto-SLAs
Critical findings auto-promoted to action items with a 7-day SLA; High with 14-day. Customisable per severity with escalation rules.
Auto-Assignment
Route findings to owners based on asset ownership, team structure, or control domain.
Escalation Chains
Multi-tier escalation when SLAs are at risk — notify managers, directors, and executives.
Remediation Playbooks
Pre-built fix instructions for common findings to accelerate resolution.
Bulk Operations
Group related findings into campaigns and track remediation at scale.
Closure Verification
Automated re-scan validates that remediation is effective before marking complete.
Workflow
How action plans & slas works in practice.
A transparent, repeatable loop — from first connection to closed-loop verification.
Step 01 / 04
Finding Detected
Assessment identifies a compliance gap and creates an action item.
Step 02 / 04
Assign & Prioritize
Route to owner with severity-based SLA and remediation guidance.
Step 03 / 04
Remediate
Owner implements fix using playbook guidance and updates status.
Step 04 / 04
Verify & Close
Automated re-assessment confirms the fix and closes the action item.
Defaults are severity-based — Critical = 7 days, High = 14 days — and fully customisable. Each action item carries assignee, due date, priority, and status, with comments and assignment changes tracked per finding.
Configurable escalation chains notify progressively senior stakeholders. You can also trigger automated actions like priority elevation.
Yes. Action plans sync bidirectionally with Jira, ServiceNow, Azure DevOps, and other ITSM tools.
When an owner marks an item as fixed, Abhedi triggers a targeted re-assessment of the specific control to confirm the gap is resolved.